Privacy & Cookie Policy

Revival House Privacy Policy covers Revival House use of the personally identifiable information that you provide and that we collect or hold, including when you continue to browse and use this website (www.revivalhouse.co.uk).

If you continue to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which, govern Revival House  relationship with you. If you disagree with any part of this policy please do not provide personal information and do not use this website.

Limitations of liability

Revival House will not be liable to you (whether under the law of contact, the law of torts or otherwise) in relation to the contents of, or use of, or otherwise in connection with, this website:

Data protection

This policy explains how Revival House and www.revivalhouse.co.uk complies with the General Data Protection Regulation(GDPR), which comes into effect on 25 May 2018, and the Privacy and Electronic Communications Regulations. We may update this policy following the UK’s exit from the European Union.

How we collect information about you

We collect personal information each time you are in contact with us. For example, when you:

  1. Visit our website
  2. Register yours and or other individual’s details at www.revivalhouse.co.uk
  3. Make a donation, by completion of Gift envelopes, via our website or electronic means
  4. Register for a conference or other Church event
  5. Provide your contact details, in writing or orally, to Church staff or volunteers
  6. Purchase goods or services, including when you provide credit or debit card details. Please note that Revival House do not store credit card numbers.

How we use your information

Revival House will use the personal information we collect for the purpose disclosed at the time of collection, or otherwise as set out in this Privacy Policy. We will not use your personal information for any other purpose without first seeking your consent, unless authorised or required by law. Generally, we will only use and disclose your personal information as follows:

  1. To keep you informed by text and/or email about church services, activities, resources and conferences
  2. To establish and maintain your involvement with Revival House. This is includes but is not limited to the events you have attended, what areas and activities of Revival House you have supported, recorded and acknowledged donations, the products you have requested
  3. To answer an enquiry or request for further information or complaint about Revival House, its services, activities and events
  4. To register you for events, conferences
  5. To assist Revival House. in in making its sites, services and products more valuable to its community
  6. For promotion of products or services and to keep you informed of new developments we believe may be of interest to you. If we contact you in this way without obtaining your prior consent, we will provide you with the opportunity to decline any further promotional communications
  7. To improve our general ability to assist Church attendees and the wider community
  8. To assist Revival House and Senior Management with management of issues relating to Revival House.

Who sees your information

The information you provide to us will be held on computers in the Revival House, United Kingdom, and our service providers who act for us for the purposes set out in this policy or for other purposes approved by you.

Those parties may process information, fulfil and deliver orders, process credit card payments and provide support services on our behalf.

We do not sell or pass any of your personal information to any other organisations and/or individuals without your express consent, with the following exceptions:

By providing us with your details you are giving Revival House your express permission to transfer your data to our service providers including mailing houses, such as email delivery companies, to enable fulfilment of the purpose for collection.

Where such details are shared we have confidentiality agreements in place that restrict the use of your information to the purpose for which it is provided and ensure it is stored securely and kept no longer than necessary.

We do not currently store or intend to store financial details (e.g. credit or debit card numbers) obtained through online transactions. We do not store details online nor do we pass any information to third parties, except where we are legally required to do so, to assist fraud reduction, or to provide a service requested and minimise credit risks.

Sensitive Personal Information: Revival House may collect and store sensitive personal information such as health information, religious information (church attendance) when you and/or your family attend, register for church events and conferences. Your personal information will be kept strictly confidential. It is never sold, given away, or otherwise shared with anyone, unless required, by law.

Keeping details up to date

Please tell us as soon as any of your contact details change so that we can keep our records up to date.

You can change the way we contact you, or the kind of material we send you, at any time by contacting us by mail or by emailing using the contact details above or your contact preferences in your Revival House website account.

You can unsubscribe from our regular emails or texts at any time by using the ‘unsubscribe’ or ‘change preferences’ links on the email or texts you have received.

If you register with revivalhouse.co.uk you should personally log-on and update your contact details.

Access to your information

You can request access to the personal information that Revival House holds about you by contacting Revival House  Data Officer as set out below. We will provide you with access to your personal information unless we are legally authorised to refuse your request.

If you wish to change personal information that is out of date or inaccurate at any time please contact us. Revival House will take reasonable steps to correct any of your inaccurate, incomplete or out of date information. If you wish to have your personal information deleted please let us know and we will delete that information wherever practicable.

We may refuse your request to access, amend or delete your personal information in certain circumstances. If we do refuse your request, we will provide you with a reason for our decision and, in the case of amendment, we will annotate on your personal information that you have disputed its accuracy.

Security

Revival House will take reasonable steps to keep any personal information which we hold secure, accurate and up to date. Personal information, held electronically, is stored in a secure server or secure files.

We take security measures to protect your information from access by unauthorised persons and against unlawful processing, accidental loss, destruction and damage. Your information will be held for a reasonable period or as long as the law requires or permits.

Cookies In Use on This Site

Cookies and how they Benefit You

Our website uses cookies, as almost all websites do, to help provide you with the best experience we can. Cookies are small text files that are placed on your computer or mobile phone when you browse websites

Our cookies help us:

  • Make our website work as you’d expect
  • Save you having to login every time you visit the site
  • Remember your settings during and between visits
  • Improve the speed/security of the site
  • Allow you to share pages with social networks like Facebook
  • Continuously improve our website for you
  • Make our marketing more efficient (ultimately helping us to offer the service we do at the price we do)

We do not use cookies to:

  1. Collect any personally identifiable information (without your express permission)
  2. Collect any sensitive information (without your express permission)
  3. Pass data to advertising networks
  4. Pass personally identifiable data to third parties
  5. Pay sales commissions

You can learn more about all the cookies we use below

 

The lists below explain the cookies we use and why.

Session ID

NAME PURPOSE EXPIRES
JSESSIONID JSESSIONID is a platform session cookie and is used by sites with JavaServer Pages (JSP). The cookie is used to maintain an anonymous user session by the server. Expires after the end of the user session

Google Analytics

Google Analytics is a web analytics service provided by Google, Inc. (“Google”), to help Atradius understand how our web sites are used. Information about your use of our website, including your IP address, may be transmitted to Google and stored on their servers. We use the information to compile reports and to help us improve the site. The cookies collect information in an anonymous form, including the number of visitors to the site, where visitors have come to the site from and the pages they visited.

NAME PURPOSE EXPIRES
_utma This cookie lets us know if you’ve visited before, so we can count how many of our visitors are new to group.atradius.com or to a certain page. 2 years from set/update
_utmb This works with _utmc to calculate the average length of time you spend on group.atradius.com 30 minutes from set/update
_utmc This works with _utmb to calculate when you close your browser when you close your browser
_utmt Used to throttle request rate 10 minutes
_utmv Used to store visitor-level custom variable data. This cookie is created when a developer uses the _setCustomVar method with a visitor level custom variable. This cookie was also used for the deprecated _setVar method. The cookie is updated every time data is sent to Google Analytics. 2 years from set/update
_utmz This tells us how you reached group.atradius.com (e.g. from another website or a search engine) 6 months from set/update
_utmt_rollupTracker To track multiple domains of Atradius websites 30 minutes from set/update
_utmt_oldTracker To remove old tracker code 30 minutes from set/update
_ga To distinguish users 2 years from set/update
_gat To throttle request rate 10 minutes from set/update

More information: http://www.google.com/policies/privacy/

To opt out of being tracked by Google Analytics across all websites visit http://tools.google.com/dlpage/gaoptout

Google Advertising

NAME PURPOSE EXPIRES
Doubleclick cookie – id Tracking cookie used by Google to improve your online experience, including the display of more relevant ads 30 days from set/update

More information: http://www.google.com/policies/privacy/

YouTube videos

YouTube is used by the website to store and show video content. These cookies are set by YouTube to track usage of its services. The YouTube Cookies are only installed when you press play.

NAME PURPOSE EXPIRES
PREF This cookie stores your preferences and other information, in particular preferred language, how many search results you wish to be shown on your page, and whether or not you wish to have Google’s SafeSearch filter turned on. 10 years from set/ update
VISITOR_INFO1_LIVE A cookie that YouTube sets that measures your bandwidth to determine whether you get the new player interface or the old. 8 months from set/update
use_hitbox The use_hitbox cookie increments the ‘views’ counter on the YouTube video At end of session
YSC This cookie is set by the YouTube video service on pages with embedded YouTube video At end of session

More information: google.co.uk/intl/en/policies/privacy/

Other general links to external websites

Visitors are provided with the option to navigate to a variety of external websites where Atradius has a presence. When the visitor selects the option to view the content from these websites, they are taken away from the Atradius web site and to the other site, where a variety of cookies may be used throughout the visit. Atradius is not responsible for any cookies used once the visitor has left the Atradius web site.

LinkedIn  – Refer to privacy policy at LinkedIn
Twitter     – Refer to privacy policy at Twitter
YouTube  – Refer to privacy policy at YouTube

How you can refuse or opt out of cookies

To opt out of being tracked by Google Analytics across all websites visit http://tools.google.com/dlpage/gaoptout and install the application. The Google Analytics opt-out browser add-on does not prevent information from being sent to the website itself or in other ways to web analytics services.

Most browsers are set by default to accept cookies automatically, but usually you can alter the settings of your browser to prevent automatic acceptance and prompt you every time a cookie is sent to you or to allow you to choose not to receive cookies at all. If you wish to block cookies, please follow the relevant instructions. Take care to ensure that the instructions you select match the type and version of your browser software:

IE11,10

  • Open Internet Explorer, click the Tools button, and then click Internet options
  • On the Privacy tab, move the slider up to Block all cookies
  • More information: http://windows.microsoft.com/en-us/internet-explorer/delete-manage-cookies

    IE9,8,7

    • Open Internet Explorer by clicking the Start button. In the search box, type Internet Explorer, and then, in the list of results, click Internet Explorer
    • Click the Tools button, and then click Internet options
    • Click the Privacy tab, and then, under Settings, move the slider to the top to block all cookies or to the bottom to allow all cookies, and then click OK

    More information: http://windows.microsoft.com/en-us/internet-explorer/delete-manage-cookies

    Chrome

    • Click the Chrome menu on the browser toolbar
    • Select Settings
    • Click Show advanced settings
    • In the “Privacy” section, click the Content settings button
    • In the “Cookies” section, select “Block sites from setting any data”

    More information: https://support.google.com/accounts/answer/61416?hl=en

    Mozilla Firefox

    • Select ‘Tools’ from the main task bar and then ‘Options’
    • Click on the ‘Cookie’ panel
    • Select the Privacy panel
    • Under the ‘Cookies’ section uncheck the ‘Accept cookies from sites’ option
    • Click ‘OK’

    More information: https://support.mozilla.org/en-US/kb/enable-and-disable-cookies-website-preferences

    Safari 7

    • Click on the Tools button from the main task bar and then ‘Preferences’
    • Click on the ‘Security’ panel
    • Under the ‘Accept Cookies’ section click on ‘Never’
    • Click on the X in the top right corner to close box

    More information: https://support.apple.com/kb/PH17191

    Granting us permission to use cookies

    If the settings on your software that you are using to view this website (your browser) are adjusted to accept cookies we take this, and your continued use of our website, to mean that you are fine with this. Should you wish to remove or not use cookies from our site you can learn how to do this below, however doing so will likely mean that our site will not work as you would expect.

    More about our Cookies

    Website Function Cookies

    Our own cookies

    We use cookies to make our website work including:

    • Making our shopping basket and checkout work
    • Determining if you are logged in or not
    • Remembering if you have accepted our terms and conditions
    • Allowing you to add comments to our site

    There is no way to prevent these cookies being set other than to not use our site.

    Third party functions

    Our site, like most websites, includes functionality provided by third parties. A common example is an embedded YouTube video. Our site includes the following which use cookies:

    Disabling these cookies will likely break the functions offered by these third parties

    Social Website Cookies

    So you can easily “Like” or share our content on the likes of Facebook and Twitter we have included sharing buttons on our site.

    Cookies are set by:

    The privacy implications on this will vary from social network to social network and will be dependent on the privacy settings you have chosen on these networks.

    Visitor Statistics Cookies

    We use cookies to compile visitor statistics such as how many people have visited our website, what type of technology they are using (e.g. Mac or Windows which helps to identify when our site isn’t working as it should for particular technologies), how long they spend on the site, what page they look at etc. This helps us to continuously improve our website. These so called “analytics” programs also tell us if how people reached this site (e.g. from a search engine) and whether they have been here before helping us to put more money into developing our services for you instead of marketing spend.

    We use:

    Turning Cookies Off

    You can usually switch cookies off by adjusting your browser settings to stop it from accepting cookies (Learn how here). Doing so however will likely limit the functionality of our’s and a large proportion of the world’s websites as cookies are a standard part of most modern websites

    It may be that you concerns around cookies relate to so called “spyware”. Rather than switching off cookies in your browser you may find that anti-spyware software achieves the same objective by automatically deleting cookies considered to be invasive. Learn more about managing cookies with antispyware software.

    Downloads

    Any documents or files made available to download from our website are provided at the users own risk.

    Changes to this policy

    Revival House may amend this Privacy Policy from time to time to ensure compliance with changes or amendments to UK law. Any amended version will be available on our website at www.revivalhouse.co.uk/privacy-policy. We suggest that you visit our website regularly to keep up to date with any changes.

    Contact details

    If you would like any further information, or have any queries, problems or complaints relating to Revival House  Privacy Policy or our information handling practices in general, please contact our Data Officer by Telephone :020 8514 5766 email: data@revivalhouse.co.uk; Revival House; Address : Revival House, 500 High Street North, Manor Park, London E12 6QN

    Company details

    Revival House Registered Charity 1128439; Telephone: 020 8514 5766 email: data@revivalhouse.co.uk Address : Revival House, 500 High Street North, Manor Park, London E12 6QN

    I am text block. Click edit button to change this text. Lorem ipsum dolor sit amet, consectetur adipiscing elit. Ut elit tellus, luctus nec ullamcorper mattis, pulvinar dapibus leo.